MISSION & VALUES
MISSION STATEMENT
Neuco utilizes dedicated people, progressive technologies and systems and a vast yet diverse inventory to supply North American HVACR distributors with the parts and accessories their customers need to maintain the comfort of their residential, commercial or industrial properties.
KEY COMPANY VALUES
Our values reflect who we are and what we stand for. They guide our behavior as we pursue our Mission and business strategies. These statements make up what we call The Neuco Difference:
Empathy for Customers:
We have a passion for the controls business and for helping our customers succeed. In a similar light, we always strive for a friendly culture that emphasizes a healthy work/life balance.
Continual Improvement:
We strive to integrate new technologies and processes to better serve our customers and to create new opportunities for our team.
Ethics:
Just as they were in 1907 when John M. Neustadt first went into business, integrity and honesty are behind every decision and directive we undertake with our employees, customers and vendors.
Culture:
Our family culture is best defined by its primary characteristics, which are integrity, humility and teamwork with a little bit of fun mixed in.
