MISSION & VALUES
At Neuco, we are dedicated to being the premier HVACR controls distributor worldwide through quality products and superior customer service.
KEY COMPANY VALUES
Our values reflect who we are and what we stand for. They guide our behavior as we pursue our Mission and business strategies. These statements make up what we call the Neuco Difference:
Empathy for Customers:
Because our sales support staff fully understands the controls business, we completely understand customers' needs and respond in a friendly and efficient manner.
We strive to continually integrate new technology to better service our customers. Many significant innovations have been developed over the years such as bar coding, our website www.neuco.com with online ordering capabilities and our automatic cross-referencing system.
Strong Work Ethic:
All Neuco employees are eager to learn everything they can about HVACR controls with both classroom and on the job training to provide our customers with unparalleled service levels that are both consistent and reliable.
Honesty and integrity are as important today as when our grandfather started selling hay, coal, and grain from a horse drawn wagon back in 1907.
Neuco is committed to meeting our customers' needs. If Neuco doesn't have the product in stock or if it is no longer manufactured, our sales and support staff will do everything possible to find a solution.